Governance that delivers results

Mature governance includes clear decision-making structures, defined roles and responsibilities, structured risk and issue management, benefits tracking linked to the business case, and vendor management with SLAs. Everything is documented and regularly evaluated for continuous improvement.

Independent assurance provides an objective, external view on project progress without conflicts of interest. We review scope, quality, planning, and benefits from an independent position and report directly to management/steering committee. This provides checks & balances that internal reporting cannot offer.

We define KPIs at three levels: project KPIs (scope, time, budget), quality KPIs (defects, performance, user satisfaction), and business KPIs (efficiency gains, cost savings, ROI). Benefits are quantified and reported monthly with trend analysis and forecasting.

We set up vendor management with clear contracts, SLAs, and escalation lines. Regular vendor reviews, performance monitoring, and issue tracking ensure proactive management. When problems arise, we have structured escalation procedures to management level of all involved parties.

Yes, we can provide governance for ongoing programs through a quick scan of the current situation and implementing missing governance elements. This includes setting up decision-making, reporting, risk management, and benefits tracking. This often leads to immediate improvement in project control.