Governance that delivers results
Program governance & independent assurance for large ERP programs. Mature steering with independent checks & balances for management and steering committee.
Mature governance structures
Independent reviews and checks
Audit-ready documentation and reporting
Why large ERP programs often derail
Large programs require clear governance. Without mature steering, large ERP projects regularly exceed their time, budget, or scope.
How we approach program governance
ERP Company sets up mature governance for large ERP programs. Our approach provides clear steering and independent assurance for management and steering committee.
Mature governance model with clear principles, roles and decision-making
What does this deliver?
From our practice
A practical example
At an industrial components manufacturer, the ERP program had stalled after 14 months. No clear governance, no escalation path, three vendors pointing at each other. After setting up a steering committee with clear roles and decision-making, the project was back on track within two months.
In our experience...
In our experience, ERP programs rarely fail for technical reasons. It is almost always governance: who decides what, who escalates when, and who watches the big picture? The larger the program, the sooner this needs to be in place.
Program governance is the steering structure that determines who makes which decisions, how escalation works and how progress is monitored in an ERP program. This is the most important success factor in complex, long-running projects.
Assurance provides an independent assessment of the progress, risks and quality of an ongoing ERP program. This gives clients confidence that the project is on track, without depending on the executing party's reporting.
Frequently asked questions about program governance
Mature governance includes clear decision-making structures, defined roles and responsibilities, structured risk and issue management, benefits tracking linked to the business case, and vendor management with SLAs. Everything is documented and regularly evaluated for continuous improvement.
Independent assurance provides an objective, external view on project progress without conflicts of interest. We review scope, quality, planning, and benefits from an independent position and report directly to management/steering committee. This provides checks & balances that internal reporting cannot offer.
We define KPIs at three levels: project KPIs (scope, time, budget), quality KPIs (defects, performance, user satisfaction), and business KPIs (efficiency gains, cost savings, ROI). Benefits are quantified and reported monthly with trend analysis and forecasting.
We set up vendor management with clear contracts, SLAs, and escalation lines. Regular vendor reviews, performance monitoring, and issue tracking ensure proactive management. When problems arise, we have structured escalation procedures to management level of all involved parties.
Yes, we can provide governance for ongoing programs through a quick scan of the current situation and implementing missing governance elements. This includes setting up decision-making, reporting, risk management, and benefits tracking. This often leads to immediate improvement in project control.
Get more information or schedule a conversation
Not sure if your project is on track? We offer a short, independent quick scan that clarifies where the risks are and what you can do. Compact, sharp and delivered within two weeks.
Related topics
Program Governance Request
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Direct contact
Location
Dorpstraat 71
5595 CD Leende
Netherlands
Response time
We strive to respond within 24 hours. For urgent matters, you can call directly.